Frequently Asked Questions

Everything you need to know about our handmade dog treats

Product & Freshness

Our cookies are made fresh with no preservatives. They stay fresh for up to 10 days at room temperature when stored in a dry place, or a few weeks when refrigerated.
Refrigeration is not required but recommended if you'd like to extend freshness beyond 10 days.
Yes! Our cookies can be frozen for up to 3 months. Just thaw at room temperature before serving.
All of our cookies are made with simple, all-natural ingredients. Each product listing includes a full ingredient breakdown so you always know exactly what your pup is eating.
Never! All Rubyscuits cookies are 100% preservative-free and made with no artificial additives.

Dietary & Safety

Our cookies are made with dog-friendly ingredients, but as with any treat, we recommend checking with your vet if your dog has specific allergies or dietary restrictions.
Several of our recipes do include peanut butter. Please review individual product pages for full ingredient lists if your pup has allergies.
We currently offer both grain-inclusive and grain-free options. Check individual product pages for details.
Our cookies are approximately 2-3 inches in diameter, perfect for dogs of all sizes.
Our treats are suitable for dogs of all ages. For puppies and senior dogs with dental concerns, we recommend breaking treats into smaller pieces.

Ordering & Shipping

We currently ship throughout the United States.
All cookies are carefully packaged in sealed bags to maintain freshness during shipping.
Orders are baked fresh and typically ship within 3-5 business days.
Local pickup is available in select areas. Please contact us for details.

Giving Back

We donate 20% of all proceeds to The Animal Pad and Animal Care Centers of NYC — two incredible animal rescue organizations doing life-changing work for dogs in need.